# Pricing & Service Plans

**FAQ / Service guidance**

How quotes are built, what can change costs, and how service terms are documented.

## Questions, answered

### What factors determine the price?

Pricing can reflect waste type, quantity, container, pickup frequency, location, transport, treatment, documentation, and special handling. The written quote identifies the assumptions used.

[What factors determine the price?](/faq/pricing/#q-pricing-1)

### Are there additional fees?

Potential charges such as delivery, minimum service, waiting time, failed pickup, fuel, treatment, supplies, or profile work must be stated in the quote or service terms that apply to the account.

[Are there additional fees?](/faq/pricing/#q-pricing-2)

### Can my price change after service starts?

A price may change when quantities, streams, schedules, access, regulatory requirements, or downstream costs change. Greenflow should document the revised scope or applicable adjustment before the next affected service.

[Can my price change after service starts?](/faq/pricing/#q-pricing-3)

### Do you offer one-time and recurring plans?

Both models may be available in supported Canadian service areas. The right structure depends on generation rate, storage limits, route availability, and how predictable the pickup need is.

[Do you offer one-time and recurring plans?](/faq/pricing/#q-pricing-4)

### Is a contract required?

Service terms vary by account and jurisdiction. Review the written quote and agreement for term length, renewal, cancellation, equipment, minimums, and notice requirements before approval.

[Is a contract required?](/faq/pricing/#q-pricing-5)

## Related FAQ topics

### Getting Started

What to expect before requesting service and how to prepare the right information.

[Getting Started](/faq/getting-started/)

### Waste Services

Service fit, accepted streams, special projects, and multi-stream coordination.

[Waste Services](/faq/waste-services/)

### Containers & Supplies

Container selection, labels, replacement, and safe on-site use.

[Containers & Supplies](/faq/containers/)

### Rules & Classification

Jurisdiction, waste classification, generator duties, and changing requirements.

[Rules & Classification](/faq/regulations/)

### Documentation & Compliance

Profiles, shipping documents, service records, and audit-ready closeout.

[Documentation & Compliance](/faq/compliance-documentation/)

### Pickups & Customer Support

Scheduling, changes, missed service, urgent needs, and account help.

[Pickups & Customer Support](/faq/customer-support/)

### Sustainability

Waste reduction, recovery options, destination evidence, and responsible reporting.

[Sustainability](/faq/sustainability/)

### About Our Service

Who we serve, where service is available, and how accountable coordination works.

[About Our Service](/faq/about/)

## Need an answer for your site?

### Talk through your site requirements

Share your location, material, volume, timing, and documentation needs for a scoped response.

[Talk through your site requirements](/contact/)