# Containers & Supplies

**FAQ / Service guidance**

Container selection, labels, replacement, and safe on-site use.

## Questions, answered

### How is the right container selected?

Container selection is based on the waste stream, physical state, hazards, volume, handling method, storage area, and applicable packaging rules. Greenflow confirms the approved format before use.

[How is the right container selected?](/faq/containers/#q-containers-1)

### Are containers and labels included with service?

Quotes identify which containers, liners, labels, or related supplies are included, rented, sold, or billed separately. Do not assume a supply is included unless it appears in the service scope.

[Are containers and labels included with service?](/faq/containers/#q-containers-2)

### How should containers be stored on site?

Keep containers closed, compatible with their contents, correctly labelled, protected from damage, and accessible only to trained personnel. Site-specific rules may require additional controls.

[How should containers be stored on site?](/faq/containers/#q-containers-3)

### What should I do with a damaged container?

Stop using it, isolate the area if this can be done safely, and contact Greenflow with photos and the container contents. Do not move or repackage a leaking container without an approved plan.

[What should I do with a damaged container?](/faq/containers/#q-containers-4)

### Can I order extra containers or supplies?

Extra supplies can be requested, subject to stock, route, and account terms. Confirm the waste stream and container size so the replacement remains compatible with the approved service.

[Can I order extra containers or supplies?](/faq/containers/#q-containers-5)

## Related FAQ topics

### Getting Started

What to expect before requesting service and how to prepare the right information.

[Getting Started](/faq/getting-started/)

### Waste Services

Service fit, accepted streams, special projects, and multi-stream coordination.

[Waste Services](/faq/waste-services/)

### Pricing & Service Plans

How quotes are built, what can change costs, and how service terms are documented.

[Pricing & Service Plans](/faq/pricing/)

### Rules & Classification

Jurisdiction, waste classification, generator duties, and changing requirements.

[Rules & Classification](/faq/regulations/)

### Documentation & Compliance

Profiles, shipping documents, service records, and audit-ready closeout.

[Documentation & Compliance](/faq/compliance-documentation/)

### Pickups & Customer Support

Scheduling, changes, missed service, urgent needs, and account help.

[Pickups & Customer Support](/faq/customer-support/)

### Sustainability

Waste reduction, recovery options, destination evidence, and responsible reporting.

[Sustainability](/faq/sustainability/)

### About Our Service

Who we serve, where service is available, and how accountable coordination works.

[About Our Service](/faq/about/)

## Need an answer for your site?

### Talk through your site requirements

Share your location, material, volume, timing, and documentation needs for a scoped response.

[Talk through your site requirements](/contact/)