# Documentation & Compliance

**FAQ / Service guidance**

Profiles, shipping documents, service records, and audit-ready closeout.

## Questions, answered

### What documents are provided after a pickup?

The documents depend on the stream and jurisdiction and may include a service record, shipping document, manifest, weight record, treatment or destruction record, or invoice. The quote identifies the expected closeout package.

[What documents are provided after a pickup?](/faq/compliance-documentation/#q-compliance-documentation-1)

### Do I need a waste profile or safety data sheet?

Some streams require a profile, safety data sheet, analysis, process description, or generator certification before acceptance. Greenflow confirms which evidence is needed for the specific material.

[Do I need a waste profile or safety data sheet?](/faq/compliance-documentation/#q-compliance-documentation-2)

### How long should I keep service records?

Retention periods vary by document, waste type, jurisdiction, permit, and company policy. Keep records in a controlled location and confirm the applicable period with your compliance adviser.

[How long should I keep service records?](/faq/compliance-documentation/#q-compliance-documentation-3)

### Can Greenflow help prepare for an audit?

Greenflow can organize available service records and explain the waste-service trail. The customer remains responsible for its full compliance program, internal procedures, and regulatory submissions.

[Can Greenflow help prepare for an audit?](/faq/compliance-documentation/#q-compliance-documentation-4)

### What is a certificate of destruction or treatment?

It is a downstream record describing a completed treatment or destruction event for qualifying material. Availability, wording, and timing depend on the selected facility and service scope.

[What is a certificate of destruction or treatment?](/faq/compliance-documentation/#q-compliance-documentation-5)

## Related FAQ topics

### Getting Started

What to expect before requesting service and how to prepare the right information.

[Getting Started](/faq/getting-started/)

### Waste Services

Service fit, accepted streams, special projects, and multi-stream coordination.

[Waste Services](/faq/waste-services/)

### Containers & Supplies

Container selection, labels, replacement, and safe on-site use.

[Containers & Supplies](/faq/containers/)

### Pricing & Service Plans

How quotes are built, what can change costs, and how service terms are documented.

[Pricing & Service Plans](/faq/pricing/)

### Rules & Classification

Jurisdiction, waste classification, generator duties, and changing requirements.

[Rules & Classification](/faq/regulations/)

### Pickups & Customer Support

Scheduling, changes, missed service, urgent needs, and account help.

[Pickups & Customer Support](/faq/customer-support/)

### Sustainability

Waste reduction, recovery options, destination evidence, and responsible reporting.

[Sustainability](/faq/sustainability/)

### About Our Service

Who we serve, where service is available, and how accountable coordination works.

[About Our Service](/faq/about/)

## Need an answer for your site?

### Talk through your site requirements

Share your location, material, volume, timing, and documentation needs for a scoped response.

[Talk through your site requirements](/contact/)