--- title: "Website Cookie and Tracking Policy | GREENFLOW" brand_name: "GREENFLOW" brand_id: "greenflow" locale: "en" source: "node" archetype: "legal" html_route: "/cookie-policy/" markdown_route: "/cookie-policy.md" canonical_url: "https://greenflow.com/cookie-policy/" markdown_url: "https://greenflow.com/cookie-policy.md" robots: "index, nofollow" updated_at: "2026-09-08T01:11:58.205Z" --- # Website Cookie and Tracking Policy | GREENFLOW GREENFLOW cookie policy for cookies, pixels, browser storage, analytics, visitor capture, advertising tools, and privacy choices. ## Page Context - Brand: GREENFLOW - Locale: en - Canonical HTML: https://greenflow.com/cookie-policy/ - Markdown URL: https://greenflow.com/cookie-policy.md Effective date: June 16, 2026 ## Cookie Policy This Cookie Policy explains how greenflow.com uses cookies, pixels, tags, scripts, browser storage, local storage, session storage, server logs, visitor identifiers, analytics tools, advertising tools, chat or contact tools, call tracking tools, embedded content, and similar technologies. In this Cookie Policy, we call these technologies "cookies and similar technologies." greenflow.com is operated for Greenflow by Greenflow Environmental Services Inc., doing business as Greenflow, GIC Medical Disposal, and GIC-GREEN for Canadian operations, and by GIC-GREEN Inc. for U.S. operations. ## Relationship to our Privacy Policy This Cookie Policy supplements our Privacy Policy at /privacy-policy. The Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. This Cookie Policy gives more detail about website tracking and browser-based technologies. If there is a conflict between this Cookie Policy and the Privacy Policy about personal information, the Privacy Policy controls unless a more specific notice or legally required consent flow applies. ## Important scope limits Because websites, browsers, vendors, tags, and analytics tools change, this Cookie Policy describes categories and examples rather than an exhaustive real-time inventory of every cookie name, script, endpoint, pixel, storage key, or vendor identifier. Not every technology described in this Cookie Policy is active on every page, brand site, browser, region, campaign, or visit. Some technologies may be added, removed, paused, replaced, blocked, or configured differently over time. This Cookie Policy does not mean that we use every listed technology for every visitor, that every optional technology is active, or that every third-party service is under our direct control. ## Types of technologies we may use - Cookies: small files stored by a browser to remember information about a visit, device, preference, session, or interaction. - Local storage and session storage: browser storage used to maintain visitor identifiers, session identifiers, preferences, attribution details, consent choices, or functional state. - Pixels, tags, and scripts: code used to load features, measure page activity, understand conversions, connect campaigns, support analytics, or communicate with service providers. - Server logs and technical records: records created when a browser, device, bot, or service requests pages, assets, forms, APIs, or other site resources. - Embedded and third-party tools: tools such as chat, maps, forms, media, call tracking, analytics, advertising, social, security, or customer support services that may set or read their own identifiers. ## Categories of cookies and similar technologies We may use the following categories: - Strictly necessary, security, and operational technologies used to operate the site, load pages, route requests, remember privacy choices, detect errors, prevent spam or abuse, protect systems, maintain logs, and support quote or contact workflows. - Functional and preference technologies used to remember settings, language, display choices, form state, or similar preferences. - Analytics and performance technologies used to understand traffic, page views, route changes, clicks, scroll depth, active time, browser and device information, referrers, campaigns, errors, performance, and aggregate usage patterns. - Visitor capture and lead attribution technologies used to connect a submitted quote, contact, chat, or call request with the pages, campaign parameters, source, referrer, session, form events, or interaction history that led to the inquiry. - Marketing, advertising, retargeting, and measurement technologies used to measure campaign performance, attribute advertising clicks, suppress duplicate messages, build or improve audiences, show or measure ads, or understand whether marketing led to a request. - Chat, contact, call, and embedded service technologies used to provide contact options, route communications, measure call sources, load embedded tools, or maintain support context. ## Information these technologies may collect Cookies and similar technologies may collect or store information such as IP address, approximate location, browser type, device type, operating system, pages viewed, route changes, links or buttons clicked, referral source, landing page, campaign parameters, advertising click identifiers, session duration, time on page, scroll depth, active time, language preference, screen or viewport information, performance data, error data, privacy preference signals, cookie identifiers, visitor identifiers, session identifiers, form start events, form submit events, field names, touched fields, page history before submission, chat events, call source, and related technical records. When you submit a form, call us, chat with us, request a quote, or otherwise contact us, we may connect website attribution and visitor/session information with the inquiry so we can understand context, route the request, prevent spam, reduce duplicate records, and support customer or prospect follow-up. ## Sensitive information Do not submit patient names, medical record numbers, health insurance information, diagnosis details, government identifiers, payment card numbers, account credentials, passwords, security codes, or other sensitive personal information through public website forms unless we specifically request it through an approved channel. Public website tracking and form tools are not approved channels for protected health information, personal health information, regulated medical records, payment card data, passwords, or security credentials. Our public website capture tools are intended to avoid intentional collection of sensitive security fields, but you are responsible for not placing sensitive information into open text fields or other public website inputs unless specifically requested. ## Why we use cookies and similar technologies We may use cookies and similar technologies to: - operate, secure, debug, maintain, and improve the site; - remember preferences and privacy choices; - understand traffic, usability, performance, errors, and content effectiveness; - attribute quote requests, contact requests, calls, chats, and form submissions; - detect spam, abuse, duplicate submissions, bots, fraud, and suspicious activity; - measure marketing and campaign performance; - personalize or improve public website content where permitted; - support CRM, sales, service, and customer communication workflows; - comply with law, preserve records, resolve disputes, and protect legal rights. ## Consent, opt-outs, and jurisdiction-specific controls Some cookies and similar technologies are necessary for the site, security, request handling, privacy choices, or legal compliance. Other technologies may be optional, analytics-related, advertising-related, profiling-related, or used for cross-context tracking depending on the tool, configuration, visitor location, and applicable law. Where applicable law requires consent, opt-out rights, or a privacy preference mechanism for a specific technology or purpose, our use of that technology or purpose is subject to those requirements. This may include consent or opt-out controls for targeted advertising, sale, sharing, profiling, sensitive information processing, or technologies that identify, locate, or profile a person. You can use our Privacy Choices page at /privacy-choices, email smicanovic@gic-green.com, or email info@gic-green.com to request cookie or tracking preference assistance, marketing opt-out, or an opt-out from sale, sharing, targeted advertising, soft identity, or enrichment uses where those rights apply. ## Global Privacy Control and browser signals If your browser sends a valid Global Privacy Control signal, we treat it as an opt-out of sale or sharing where required by law. Browser signals may apply only to the browser, device, and site where the signal is received. Not all browser privacy signals are standardized or legally required. We do not currently treat ordinary Do Not Track signals as a universal opt-out unless required by applicable law, but we may consider them as part of browser privacy context where technically feasible. ## Browser and device controls Most browsers let you block, delete, or limit cookies and storage. Some browsers, devices, extensions, and privacy tools also block pixels, scripts, trackers, third-party cookies, or advertising identifiers. If you block or delete cookies or browser storage, parts of the site may not work as intended. Blocking storage may affect forms, privacy choices, language or preference settings, attribution, analytics, spam prevention, security, chat, call tracking, embedded tools, and our ability to connect an opt-out request to a browser or visitor identifier. ## Third-party tools Third-party providers may set, read, or receive cookies and similar identifiers when their tools are active on the site or when you interact with embedded content, chat tools, maps, forms, videos, call tracking, analytics, advertising, social media, payment links, portals, or other integrations. We may use service providers and contractors to process information for our business purposes. Some third parties may also process information under their own terms or privacy notices if you interact with their services directly or if they independently control the technology. We are not responsible for independent third-party websites, platforms, browser extensions, or services outside our control. ## Marketing communications Cookies and similar technologies do not by themselves subscribe you to marketing emails or text messages. Where required, commercial electronic messages that we control are sent only with consent or another lawful basis, identify the sender, and include an unsubscribe mechanism or other opt-out instructions. You may still receive transactional, service, safety, legal, account, quote, or operational communications where permitted by law, even if you opt out of marketing or certain tracking. ## Children Our websites and services are intended for businesses and adults. They are not directed to children or teens. We do not knowingly use cookies or similar technologies to track children for targeted advertising, and we do not knowingly sell or share personal information of anyone under 16. ## Retention Retention periods for cookie, analytics, visitor, event, attribution, log, and related records vary depending on the technology, purpose, vendor, configuration, legal requirement, and relationship with us. Raw event records are generally retained for a shorter period than inquiry, lead, customer, suppression, security, legal, or business records. We may retain information for longer where reasonably necessary for security, fraud prevention, debugging, analytics, legal compliance, accounting, audit, dispute resolution, enforcement, suppression, business continuity, or protection of legal rights. ## No guarantee and legal limits This Cookie Policy describes website tracking practices and choices. It does not guarantee that every cookie, script, vendor, browser, device, signal, preference, or third-party service will behave identically in every circumstance. Nothing in this Cookie Policy limits rights or obligations that cannot be limited under applicable privacy, consumer, accessibility, disability, electronic communications, or human rights laws. To the fullest extent permitted by law, this Cookie Policy does not create warranties, contractual service levels, fiduciary duties, legal admissions, or obligations beyond those required by applicable law and signed agreements. ## Changes We may update this Cookie Policy to reflect changes in our technologies, vendors, legal obligations, privacy choices, or site operations. When we update it, we will change the effective date above. ## Contact Privacy Officer: Srdjan Micanovic Email: smicanovic@gic-green.com or info@gic-green.com Phone: 1-877-244-8828 Mail: 250 University Ave, 2nd Floor, Toronto, ON M5H 3E5 ## LLM Notes - This Markdown document is generated from the public site content for agent-readable exploration.