---
title: "GREENFLOW Team | Hazardous Waste Leadership and Operations"
brand_name: "GREENFLOW"
brand_id: "greenflow"
locale: "en"
source: "node"
archetype: "companyPage"
html_route: "/about/team/"
markdown_route: "/about/team.md"
canonical_url: "https://greenflow.com/about/team/"
markdown_url: "https://greenflow.com/about/team.md"
robots: "index, nofollow"
updated_at: "2026-09-08T01:11:58.204Z"
---

# GREENFLOW Team | Hazardous Waste Leadership and Operations

Meet the GREENFLOW team helping customers get clearer hazardous waste service, practical pickup planning, documentation support, and accountable follow-through.

## Page Context

- Brand: GREENFLOW
- Locale: en
- Canonical HTML: https://greenflow.com/about/team/
- Markdown URL: https://greenflow.com/about/team.md

GREENFLOW is run by people focused on making hazardous waste easier for customers to handle: clearer answers, better service fit, practical pickup planning, and documentation that stays connected to the job.

The team works across customer support, operations, field service, compliance-sensitive details, and documentation so customers do not have to manage the moving parts alone.

## Eyebrow
Team
## Lead
GREENFLOW is led by people who make hazardous waste easier for customers to manage: clear answers, practical service plans, reliable follow-through, and records that hold up after pickup.
## Intro Label
How The Team Works
## Intro Title
Built around the customer path.
## Intro
Customers should not have to translate waste rules, container needs, pickup timing, facility notes, and documentation into a service plan by themselves. The team turns that complexity into a clear path from first question to closeout.
## Stats
- Label: Customer Standard | Value: Clear Answers | Detail: The first responsibility is helping customers understand what needs to happen, what information matters, and what the next step is.
- Label: Service Fit | Value: Right Plan | Detail: Waste stream, facility setup, timing, containers, documentation, and urgency shape the service recommendation.
- Label: Operating Standard | Value: Follow-Through | Detail: Pickup planning, customer updates, field execution, records, and closeout stay connected instead of becoming separate handoffs.
## Members
- Name: John Gouda | Role: CEO | Focus: Customer standard, responsible growth, and service discipline. | Text: John sets the leadership standard for the platform: customers should get straight answers, practical options, and a team that stays accountable until the job is closed out. His work since 2009 has focused on growing a clearer, more reliable hazardous waste service without lowering the bar for safety or compliance.
- Name: Ema Lamee | Role: COO | Focus: Operational cadence, pickup coordination, and customer follow-through. | Text: Ema leads the operating rhythm that keeps requests, schedules, field teams, vendors, documentation, and customer updates aligned. Her work keeps service moving across every line of business so customers know what is happening and do not have to chase the next step.
- Name: Robert Jacome | Role: CFO | Focus: Financial discipline, operating controls, and service continuity. | Text: Robert brings more than three decades of hazardous waste and business experience to the platform. His work keeps controls, service scope, commitments, and documentation aligned so customers are working with a stable, accountable partner that is clear about what will be delivered.
- Name: Miran Zaki | Role: CCO | Focus: Service fit, solution design, and responsive environmental support. | Text: Miran leads our customer relationships and environmental solutions. He works with customers to understand their facilities, waste streams, timing, and documentation needs, then turns those details into practical service plans with clear expectations. His focus is making sure customers receive the right support, have their needs addressed, and can count on consistent follow-through as their operations evolve.
- Name: Srdjan Micanovic | Role: CTO | Focus: Secure platforms, customer visibility, and useful reporting. | Text: Srdjan connects technology and marketing to build secure, scalable systems that protect customers, support their growth, and give them better visibility into their operations. His work makes the digital path clearer and delivers the insights, reporting, and tools customers need to understand their businesses better.
## Operating Groups
- Title: Customer Path | Text: Starts with what the customer needs handled, what is urgent, what records are required, and what a successful closeout looks like.
- Title: Service Guidance | Text: Helps customers understand the practical path for classification, handling expectations, containers, documentation, and pickup planning.
- Title: Pickup Planning | Text: Turns the customer request into workable timing, facility notes, field instructions, vendor paths, and internal next steps.
- Title: Customer Updates | Text: Keeps customers informed, answers direct questions, and makes sure requests do not disappear between handoffs.
- Title: Field Service | Text: Handles the practical work at the site with safety, timing, container readiness, and customer expectations in view.
- Title: Records | Text: Tracks the documents customers need after service: manifests, certificates, notes, closeout details, and follow-up.
## Service Rows
- Label: What Customers Bring | Text: a waste stream, a facility constraint, a compliance question, a pickup need, a documentation gap, or a problem that needs a clear next step
- Label: What The Team Gives Back | Text: a practical service path, clearer expectations, fewer repeated explanations, better handoffs, customer updates, and records that stay tied to the job
- Label: Why It Matters | Text: hazardous waste service depends on details that cross teams, but the customer experience should feel coordinated, accountable, and easy to follow

## LLM Notes

- This Markdown document is generated from the public site content for agent-readable exploration.